Turn WhatsApp from a support inbox into a revenue and retention layer
Shoppers in India expect important updates in chat. AiMonk ties order events to the channels you already use — with templates and consent in mind for Business API.
Add a 1600×900 screenshot of your WhatsApp / Interakt order template or customer timeline. Until then, a platform still is shown.
Order and fulfilment on the channel they check
Placed, packed, shipped, and delivered can all surface on WhatsApp when you wire Interakt (or a compatible channel). Open rates on chat crush email for time-sensitive status.
No silent failures
Pair WhatsApp with SMS for OTP and fallbacks. Your admin controls what goes out, so ops stays consistent with your promise on the site.
Works with the rest of the stack
Same orders, same inventory: notifications are a layer on the tenant order pipeline, not a second source of truth.
Integrations
For WhatsApp Business API flows, we document Interakt alongside storefront webhooks. See the integrations page for the full list.